Effective Date: 15/03/2025
Ready or Not Coaching (we, our or us) is committed to respecting and protecting your privacy. This policy explains how we collect, use and store your personal data when you interact with our website http://www.readyornotcoaching.co.uk and our services.
1. Who We Are
Ready or Not Coaching is a UK-based coaching service offering personal development coaching, mindset support, group programmes, and one-to-one sessions for individuals looking to make positive changes in their lives.
2. What Information We Collect
We may collect the following personal data when you use our website or interact with us:
Name and email address (e.g. when booking sessions, signing up for updates, or accessing resources)
Payment information (processed securely via Stripe or similar payment processors we never see your full card details)
Any information you voluntarily provide, such as during coaching sessions, via forms, messages, or emails
Technical data collected through cookies, such as your IP address and how you use our website (see Section 7)
3. How We Use Your Information
We use your personal data to:
Provide and deliver coaching sessions, resources, and services you request
Respond to enquiries or client support requests
Send occasional coaching insights, updates or marketing emails (only if you opt in)
Process payments securely
We do not sell your personal data or share it with third parties for marketing.
4. Legal Basis for Processing
We only process your data when we have a legal basis to do so, which may include:
Your consent (e.g. signing up to receive emails)
Fulfilling a contract (e.g. providing paid coaching services)
Compliance with legal obligations (e.g. record-keeping for tax purposes)
5. How We Store and Protect Your Data
We take reasonable steps to protect your data and keep it secure. Your information is only stored for as long as necessary to fulfil the purpose it was collected for.
If you join our email list, your name and email will be stored securely using our email marketing provider.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask for corrections or updates to your information
Request deletion of your data (in certain circumstances)
Withdraw your consent at any time
Lodge a complaint with the Information Commissioners Office (ICO) if you believe your data is being handled improperly
To exercise any of these rights, please contact us at: katiehalligancoaching@gmail.com
7. Cookies
We use essential cookies to ensure our website functions properly.
If we introduce analytics or advertising cookies in the future, you will be notified and given the option to accept or decline them.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or our business practices. The most recent version will always be available on our website.